3-5 working days - Dispatched *Monday to Friday only and orders are not dispatched on Bank Holidays
+Eco Friendly - No additional energy or fuel will be used as your order will be delivered by our serviced vans.
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Free standard delivery on orders over £150
0
Delivered by stylist. Returns handled for you.
Treat someone special with our Digital Gift Card. This card is valid in any of our stand-alone stores, but cannot be used online or any Jigsaw concessions in department stores.
UK Delivery:
Returns:
Items must be returned within 28 days of receipt of your order, 14 days for sale items from the day of purchase, provided you return them in an unused condition, together with proof of purchase. We are unable to accept returns on earrings, underwear and swimwear for hygiene reasons. Faulty goods may be returned within a reasonable period of time. Please click here to start your return: Jigsaw | Returns & Exchanges
International:
To be notified when this product becomes available, please enter your email below.
Try multiple sizes at home with Harper Learn More
| XS | S | M | L | XL | XXL | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| 6 | 8 | 10 | 12 | 14 | 16 | 18 | ||||
| Bust | 32” | 33” | 35” | 37” | 39” | 41” | 43” | |||
| Waist | 24.5” | 25.5” | 27.5” | 29.5” | 31” | 33” | 35” | |||
| Hip (at fullest) | 35” | 36” | 38” | 40” | 42” | 44” | 46” | |||
| Shoulders | 15” | 15” | 16” | 16” | 17” | 17” | 18” | |||
| Sleeve / Overarm | 23.5” | 24” | 24” | 24” | 25” | 25” | 25” | |||
| Jeans waist | 24” | 26” | 27” | 28” | 29” | 30” | 31” | 32” | 34” | 36” |
All belt measurements are taken from the middle hole to the base of the buckle prong.
| S | M | L | |
|---|---|---|---|
| Jeans belts | 31.49" | 34.64" | 37.79" |
| Waist belts | 28.54" | 31.69" | 34.84" |
| S/M | M/L | |
|---|---|---|
| Knitted gloves | One size fits all | One size fits all |
| Woven gloves | 7-8" | 7.5-8.5" |
| Hats | 22.44" | 23.22" |
| Bags | See each individual style for full information. | |
| Scarves | See each individual style for full information. | |
| Jewellery | See each individual style for full information. | |
| Socks | One size fits all - To fit shoe size 4-7 (EUR 37-40) | |
| S | M | L | |
| Tights | 5.5-5.7" | 5.5-5.11" | 5.7-6" |
| EU | 36 | 37 | 38 | 39 | 40 | 41 |
| UK | 3 | 4 | 5 | 6 | 7 | 8 |
| US | 5 | 6 | 7 | 8 | 9 | 10 |
| S | M | L | XL | |
|---|---|---|---|---|
| EU | 36-37 | 38-39 | 40-41 | 42 |
| UK | 3-4 | 5-6 | 7-8 | 8-9 |
| US | 5-6 | 7-8 | 9-10 | 10 |
Whether you are looking to build the perfect wardrobe, invest in forever-pieces or would like a stand-out piece for a special occasion, our style experts are here to share their knowledge to help choose pieces to suit your lifestyle and budget.
During your appointment our experts will talk you through new arrivals, offer styling and sizing advice and answer any questions you may have.
Book online now or ask a member of our team for more information.
3-5 working days - Dispatched *Monday to Friday only and orders are not dispatched on Bank Holidays
+Eco Friendly - No additional energy or fuel will be used as your order will be delivered by our serviced vans.
You can collect your parcel 24/7, within a 4 day window. You'll just need a QR code or barcode to collect, so there's nothing to print. *We recommend this option for high-value orders, as your parcel is kept safe and secure until you collect it.
You'll find more information about InPost Lockers at the bottom of this page.
3-5 working days - Dispatched *Monday to Friday only
*Not including Bank Holidays. Your parcel will either be sent with Royal Mail or Inpost
1-2 working days
*If placed on a Saturday/Sunday orders will not arrive until Tuesday or Wednesday if a Bank Holiday is present.
Your parcel will either be sent with Royal Mail or Inpost
Order by 5pm to receive your delivery for next day*
*Orders are sent only on Working Days/Monday to Friday. (If placed on a Saturday/Sunday orders will not arrive until Tuesday or Wednesday if a Bank Holiday is present)
After 3pm Mon-Fri delivery will take an extra day to the following postcodes:
AB10-54, 1V1-54, BT1-94, DD6-11, FK21, PH17-19, EH39-46,TD10-14, GY1-10, HS1-8, PA21-80, KA2,-28 KW1-17, PO30-41 TR21-25, ZE1-3, KY14-16, IM- ALL JE-ALL
*Although 98.5% reliable, Inposts next-day deliveries are not guaranteed. Very occasionally they will arrive the following day (next day orders placed on Saturday and Sunday will not arrive until the following Tuesday)
We will let you know the delivery speed for each item individually on the basket page when you choose the next day delivery option. You can track, change your delivery address or pause by clicking here: TRACK, CHANGE DETAILS
Express: 2 working days
Standard: 3 to 6 working days
Custom duties are covered within the total price paid.
Express: 2 to 3 working days
Standard: 3 to 5 working days
Custom duties are covered within the total price paid.
Express: 2 to 3 working days
Standard: 4 to 6 working days
Custom duties are covered within the total price paid.
Express: 2 to 3 working days
Custom duties are covered within the total price paid.
Express: 4 to 5 working days
Custom duties are covered within the total price paid.
Shipping times will be calculated at checkout.
Custom duties are covered within the total price paid.
To start your return, please visit our Returns Portal.
Returns are free of charge. Please ensure items are carefully packed as they arrived and returned in their original packaging where possible.
Once your return reaches our warehouse, refunds are processed within 10 working days (excluding weekends and Bank Holidays). Returns usually take around 48 hours to arrive. You can track the progress of your return via the Customer Dashboard.
Please use the same email address used to place your order. If you choose to return your item using an alternative courier, any postage costs incurred will not be refunded.
If 8 days have passed since delivery to our warehouse, or only part of your return has been processed, please contact us and we'll be happy to help.
Full Price items must be returned within 28 days of receipt of your order. 14 days for sale items from the day of purchase.
Sale items can be returned within 14 days from the day of purchase, provided you return them in an unused condition, together with proof of purchase. We are unable to accept returns on earrings, underwear, swimwear or toiletries for hygiene reasons. Faulty goods may be returned within a reasonable period of time.
All items must be returned new, unused, unwashed, not modified in anyway, and with all accessories e.g. belts, and in the original packaging with all Jigsaw garment tags and labels attached.
We are unable to accept returns on earrings, and underwear for hygiene reasons and Gift Cards.
Faulty goods may be returned within a reasonable period. Please note we do not refund postage charges if you change your mind as we offer free returns.
Keep your proof of postage until you receive a confirmation email that your refund has been processed.
Kindly note that our boutiques are unable to accept returns for items purchased through John Lewis or Marks & Spencer.
We’re currently unable to process exchanges due to the relocation of our distribution centre. We’re working to reinstate this service as soon as possible and appreciate your patience.
Purchases made in our Boutiques:
If you’d like to return or exchange a store purchase, please bring your receipt with you. For online orders, kindly bring your dispatch note and have your email confirmation ready to help us assist you as quickly as possible. Sadly we are not able to process returns for purchases made with PayPal or Klarna, please return via the link below:
Online Orders / Click and Collect:
We recommend returning your item(s) via our online returns portal, as this allows you to track the progress of your return and refund at every stage. Please click here to start the returns process: Jigsaw | Returns & Exchanges
For online orders returned in our boutiques: Please bring your dispatch note and have your email confirmation ready to help us assist you as quickly as possible.
Kindly note that our boutiques are unable to accept returns for items purchased through John Lewis or Marks & Spencer.
We hope you are happy with your purchase, however if you would to like return any of your item(s), please find the link here: Returns Portal (global-e.com)
You will need your email address and order number to hand which ends with JIG:
Your return is FREE so all you need is your pre-paid label to return your parcel. Please note that you will need a printer.
mport duties and taxes are non-refundable. If you return an item, any duties or taxes paid at the time of delivery will not be reimbursed.
Please refer to (How do I return my online purchase UK) to start your free return.
Within 3- 5 working days, you will be notified by email or text when your parcel arrives for collection.
InPost Locker delivery is only available when all the items in your order are in stock at our warehouse. If you don't see this option, it's because some of your items will be sent from one of our boutiques, which deliver with Royal Mail.
You'll have 4 days to collect your order, and InPost will send you a reminder by text or email. If it isn't collected in time, it will be returned to our warehouse.
Please note that our Customer Experience team can't process a refund while the parcel is on its way back to us. Once it reaches our warehouse, please allow 10 working days for your refund to be processed.
Click and Collect
When you use the Click & Collect service, your order will be held in-store for 14 days.
If your order is not collected within this time we will refund the card holder and the order will no longer be available to collect. ,
You will receive an automated email or a call from the store once your order has arrived to let you know it is ready to collect.
To find out about the status of your order, please call the store that your order is being delivered to.You can find the telephone number by clicking on the link below:
Store Locator – Jigsaw (jigsaw-online.com)
Yes, absolutely. You can either grab your parcel and run, or you can make the most of our stores and use the changing rooms to try on any items.
You can then return or exchange items in store. Please note we will no longer accept PayPal or Klarna returns in store. You can however use our free returns options to return your order via the post for a full refund back to these payment methods.
Yes but you'll need to contact the store first to provide their full name and ensure they bring along the order confirmation (printed or in an electronic version) along with their own ID.
If you paid with a debit or credit card, you need to bring along the order confirmation (printed or in an electronic form) and the card you made payment with.
If you paid using PayPal, you need to bring along the order confirmation (printed or in an electronic form).
Within 3- 5 working days, Some locations maytake longer. If you have not recieved an email of its arrival please contact the store directly. Please note you will note recieve any tracking details as we use our serviced vans.
For further information please see our FAQs page.