The Jigsaw Code of Conduct sets out our policy on supply chain labour and environmental standards and is based on the Ethical Trading Initiative’s (ETI) Base Code. We believe all workers must be treated with dignity, respect and fairness and that the environment must not be harmed during the manufacturing of our products.
- Our customers expect working conditions in our supply chain to conform to international labour standards. Where this is not the case, our company and brands face reputational risks. These risks can affect our suppliers too and therefore it is also in the interest of our suppliers to uphold the standards in this Code.
- We believe the Code can only be implemented by working in partnership with our suppliers. This partnership must be based on trust, transparency and co-operation. By this we mean that suppliers must be open with us about labour and environmental conditions in order that we can jointly resolve any areas that do not meet the standards in our Code.
- Jigsaw recognises that in some cases it may not be possible to immediately comply with the Code because of complex and multiple barriers. Where this is the case, suppliers must commit to making continuous improvements towards the Code over a reasonable timeframe. Suppliers will be expected to implement a corrective action plan to remedy any non-compliance with the Code. This must be agreed with Jigsaw staff or representatives.
- Our staff or representatives may visit your manufacturing sites to ensure that working conditions meet the standards of the Code. Suppliers will be advised of these visits in advance but we reserve the right to make unannounced visits too. Suppliers must provide our staff or representatives unrestricted access to all facilities, including dormitories, and must provide full access to all relevant documents and records.
- Each supplier must nominate a member of senior management to be their point of contact on any matters that may arise regarding compliance with our Code. Suppliers must communicate the Code to all their workers and ensure their suppliers meet the standards of the Code.
- The provisions of this Code constitute minimum and not maximum standards, and this Code should not be used to prevent suppliers from exceeding these standards. Suppliers are expected to comply with national and other applicable law and, where the provisions of law and the Jigsaw Code address the same subject, to apply that provision which affords the greater protection to workers.
The Jigsaw Code of Conduct applies to all workers, including agency, migrant, temporary and permanent workers.