Customer Care


Need some help? Check out our FAQs section or our Delivery and Returns page.

If you cant find the answer your'e looking for please get in touch by using one of the below options.


By Live Chat  (Instant)

Our customer care team are ready to respond to all of your questions via our live chat service.

You can talk to us via the chat button located on the bottom right handside of the screen.

*Monday to Friday:   10:00AM - 19:00PM
*Saturday to Sunday: 10:00AM - 17:00PM

* Subject to team member availability

Alternatively, you can contact us by:

By Email: (within 24 hours)

By Phone

0208 392 5603 

Monday to Friday  11:00AM - 17:00PM



Contact Us (


For head office enquiries:

Jigsaw, 159 Mortlake Road, Kew, Surrey, TW9 4AW