Customer Care


Need some help?

If you need support with styling advice, size and fit please contact us, we can also place an order for you over the phone or via our live chat service.  

Returns are processed within 14 working days of arrival into our warehouse, on the unlikely event of this passing ,please then reach out to us with your order and tracking numbers.

Please also visit our FAQs section or our Delivery and Returns page.

If you cant find the answer your'e looking for please get in touch by using one of the below options.


Live Chat 

The support/chat button is located on the bottom right handside of the screen on selected pages.

Monday to Friday: 10:00AM - 19:00PM 

Saturday to Sunday: 11:00AM - 17:00PM 

Alternatively, you can contact us by:



0208 392 5603 

*Wait times vary and its best to email or chat with us

Monday to Friday  11:00AM - 17:00PM



Contact Us (


For head office enquiries:

Jigsaw, 3 Water Lane, Richmond, London, TW9 1TJ