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Hjorth Heeled Cowboy Boot
Slip seamlessly into this season's Western-inspired trends with an everyday chunky mid-heel cowboy boot. Designed in a premium croc embossed leather, …
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Hjorth Heeled Cowboy Boot
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Slip seamlessly into this season's Western-inspired trends with an everyday chunky mid-heel cowboy boot. Designed in a premium croc embossed leather, details include a flattering pointed toe, ankle fit and elasticated sides and back pull tap for easy wear.
Fit and Features
- Heel height: 7cm
- Pointed toe
- Back pull
- Elasticated sides
Fabric and Care
- Upper - Leather
- Lining - Textile/Leather
- Sole - Other
Arrived damaged at that point they were the last pair in the company. I took them into the Bath store to ask for substantial reduction as damaged was told 10% was the best reduction they could do in store because and I quote "Someone else would be be prepared to buy them for full price in that state." Not aware this is inline with any aspect of consumer law which is there to protect me the customer who has already spent £175.00. Pointed out this was rude as essentially saying some mythical customer was more important than me who ended up with a faulty product. Then she went on to tell me that the boots would be sold as faulty in an outlet store considerably reduced as a faulty product. I said I would be happy to pay outlet prices for them then and there she refused rang "customer services" who refused to speak to me whilst in the store came back said 15% was best she could do. Took full refund rang customer services who had no record of a call being made by the store manager from Bath so can only assume she didn't ring customer services but an area manager. Been shopping at Jigsaw for over 20 years first ever problem appallingly dealt with given how Jigsaw is pitched as a luxury brand - definitely dont feel any sense of luxury in customer care in store.
We are so sorry to hear of the poor experience you had in one of our shops and that the item you received from us was not in a perfect condition. We always aim to provide the best in class service to our customers and it is very disappointing to hear that this was not the case during your visit. Please be assured that our Area Manager discussed this with the store team both at the time when you contacted us and following your review, and further training will be provided. We hope we can serve you much better in the near future.
I absolutely adored the boots and have done from the moment they came on line but have returned them today as too tight across my toes and I always wear a jigsaw size 39 .Then I went to order a larger pair on line but all sold out but have contacted a store and they will send me a pair
Kept me informed and prompt delivery
Great boots. Good colour and excellent fit.
Love this boots. Great colour and style look good with all types of clothing. Well made.
Delivery & Returns
UK Express (FREE on all orders over £200, 1-2 working days) or £5.00
UK Standard (FREE on all orders over £100, 2-4 working days) or £4.50
Click and Collect 2-4 working days FREE
UK Saturday (Order by 12pm Friday - UK mainland only)£6
UK Next Working Day (Order by 12pm Mon-Thurs) £8
Republic of Ireland (Up to 10 working days) FREE on all orders over £100 or £8.00
EU Standard (8-14 working days) £10.95
By Post - FREE returns (UK only) when you use our Royal Mail Returns Label
Jigsaw stores – UK standalone stores only
Free Click & Collect
FREE CLICK & COLLECT
Any Jigsaw store (2-4 working days)