DELIVERY

We know refunds and enquiries are taking a bit longer at the moment, please bear with us! We are working really hard to catch up whilst adhering to social distancing guidelines and protecting the health and wellbeing of our employees. These measures mean that we are not as quick as usual, and we apologise for that. Thank you for your patience and support.

• UK Standard (2-4 working days)

  • £3.95

• UK Next Day Delivered Mon-Sat (order by 8pm)
  (excluding Northern Ireland)
  • £6

  • Restrictions apply – see our Delivery & Returns page

• Republic of Ireland (Up to 10 working days)
  • £12

  • FREE on all orders over £200

RETURNS

• By Post - FREE returns (UK only) when you use our Royal Mail Returns Label*

• Jigsaw stores – UK standalone stores only

If your nearest store is closed in Tier 4, please return via Royal Mail tracked post to 449 The Strand, WC2R 0QU. Please include a copy of your receipt to the store, along with your contact details and we will call you and process over the phone.

*For hygiene reasons, we’re unable to accept the return of earrings, lingerie, face masks and swimwear (if the plastic hygiene strip has been removed).

*Gift cards are non-refundable.