Contact Us

For any questions, queries or feedback, drop us an email at or use the below form. You may also find our FAQs useful to find the answer you need.

Please note: If you have successfully placed your order with us between the 24th December and today but have not received an email confirming your order, please feel free to contact our Customer Services team via email or phone and will aim to resend this to you.

If your query is urgent, you can contact our Customer Services team on 020 8392 5603.

Our opening times are:

  Open Close
Monday - Friday 8:30am 6:00pm
Saturday 9:00am 4:00pm
Sundays & Bank Holidays Closed

Use the form below to contact our Customer Services Team.

For Customer Service enquiries please contact:

0208 392 5603

For General Head Office enquiries please contact:

Jigsaw, 159 Mortlake Road
Kew, Surrey
Tel: 0208 392 5600

For Career enquiries please contact:

Retail Careers:
Head Office Careers:

For Press enquiries please contact Louise Worrell:

Jigsaw Press Office
55 Duke Street
Tel: 020 7042 2777